Rob Kraft's Software Development Blog

Software Development Insights

Archive for June, 2012

Use the Free Problem Steps Recorder Tool Built Into Windows to Record and Playback

Posted by robkraft on June 10, 2012

I just recently learned that Microsoft included a new tool called the Problem Step Recorder (Psr.exe) in the release of Windows 7.  This handy and simple tool allows a user to record the steps taken and then send a script of those steps, including screen shots, to a support assistant.  The tool does not record video, so it avoids some of the complications that arise with video recording tools.  When you stop recording the screen captures and text are zipped up automatically, then you can easily email the resulting .zip file to your IT Support.  A screen capture occurs every time the user clicks on something and the screen capture highlights exactly what was clicked.

If you ever provide IT support for Windows 7 users, give the tool a try on your Windows 7 pc right now to see how easily it works, or watch a short demo of the tool here: http://technet.microsoft.com/en-us/video/Video/ff710684.

Screen Cap of partial results of PSR Recording

Screen Cap of partial results of PSR Recording

 

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Posted in Free tools, I.T. | Leave a Comment »

Use www.test-ipv6.com to see if you can browse IPV6 web sites. IPV6 Day is June 6, 2012!

Posted by robkraft on June 5, 2012

Tomorrow is June 6th, 2012, and that means it is world wide IPV6 day!  Hooray!  Yippee!  Hurrah!

But what does that mean to you?  Probably not much.  Hopefully not much.  For most of the world it will be as uneventful as Y2K and all those dates that already passed on which the world was supposed to end.  But for the major entities responsible for keeping our Internet alive and functioning it means they are flipping a switch to begin support IPV6 addresses in addition to the traditional IPV4 addresses.  And they are doing this because the Internet is running out of IPV4 addresses.

As stated, this does not affect anyone, at least not immediately.  But soon we will really run out of IPV4 addresses and someone will have to start using IPV6 addresses, and only IPV6 addresses to put their web site on the Internet.  Only web browsers capable of communicating with IPV6 will be able to go to those web sites.  Computers running older software like Windows 95 won’t be able to go to IPV6 only web sites.  Neither will computers going through old network equipment that doesn’t support IPV6.  Can you get to IPV6 web sites from your browser on your computer?  You can find out by going to www.test-ipv6.com.

Posted in Free tools, I.T., Web Sites | Leave a Comment »