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How to Configure Your Windows 8 Phone to Get Your Google Mail

Posted by robkraft on December 17, 2012

I have several e-mail accounts hosted by Google, which is fortunate because it helped me solve this problem.  I had set up my organization’s email account, hosted on Google, using the settings I used in my Windows 7 phone.  Those settings looked like this, but did not work on my Windows 8 phone:

  • User Name:
  • Server:
  • SSL: Checked (Yes)

But to get that to work on my Windows 8 Phone I had to switch the account to the IMAP settings.  To do this, delete your account settings on your Windows 8 Phone because you need to set them up in a way that allows you to choose IMAP4.  Create a new account with these settings:

  • Account Name: really doesn’t matter
  • Email address:
  • Incoming email server:
  • User Name:
  • Outgoing (SMTP) email server:
  • Outgoing server requires authentication: Checked (Yes)
  • Use the same user name and password for sending email: Checked (Yes)
  • Advanced settings:
  • Require SSL for incoming email: Checked (Yes)
  • Require SSL for outgoing email: Checked (Yes)

When you do this on your phone:

  • Pick “add an account”
  • Pick “other account (POP and IMAP)”
  • Enter the Email address and Password and click Sign In.  It will fail.
  • Click “try again”.  It will fail again, but then you will get an “advanced” button where you can enter the information above.

I do not have all of my google/gmail hosted accounts configured the same way on my phone.  My primary gmail account is set up simply using the “google” option and looks like this:

Simple Google Settings that work for me

Simple Google Settings that work for me

Simple Google Settings that work for me

Simple Google Settings that work for me













For the emails that needed the IMAP4 settings, my configuration looks like this:

Part 1 of 3

Part 1 of 3

Part 2 of 3

Part 2 of 3

Part 3 of 3

Part 3 of 3

20 Responses to “How to Configure Your Windows 8 Phone to Get Your Google Mail”

  1. When i click on advanced, it shows 2 options- Exchange Activesync & Internet email…. Both of these shows a msg. that the account is already running in your phone when i click on either…. Plz help me

    • robkraft said

      I think the choice between Exchange ActiveSync and Internet Email is new since I wrote this post, but for Google/gmail accounts you would definitely choose “Internet Email”. When I try this, I get the list of settings to populate. Have you tried rebooting your phone then trying it all again?

  2. Minerva Jomenez said 465:1 my emails just don’t goes, it keeps in the trash without going anywhere…help…

  3. donomyte said

    thanks, works fine now

  4. Icant connect google or gmail account in my phone. I have nokia Lumia 625..

  5. my window nokia lumia 520 company apps issud not a sign in requerd domain & server plz help me i am fst usrs lumia window phone

  6. Robbie Joshua Chiphaliwali said

    I need to have access to the above email box it’s my main mail add

  7. murali.r said

    not received any message from gmail team

  8. Hi,I have purcashe a new nokia Lumia 525..whenever I am trying to download something in my phone it create microsoft account..i created the account.also but it shows me to update imap am not getting that setting is a request from my side to show in practical how I need to make the changes in gmail account setting….

  9. Lauren said

    Well, it kept saying my Gmail account info was incorrect, so I found this. Did it this way and it’s still insisting my account info is incorrect. I went to my Gmail on my computer and changed the password to be sure that I did have all the correct info. It is still, no matter which way I try to set up my Gmail on my Windows phone, insisting my info is incorrect. Anyone have any advice?

  10. Elizabeth said

    Nesecito mi correo

  11. mike said

    Hi tried to link my gmail account to my nokia 800, followed your pics but get error 80070015?

  12. pertunia said

    My phone does not open my email

  13. patrick said

    I just don’t want this application…

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